Terms of Purchase

These Terms of Purchase apply to all orders placed on Shokzusmall for bone conduction headphones and open earbuds. By placing an order on our website, you agree to comply with these terms.
All orders are processed and shipped within 1-3 business days. The estimated delivery time is 6-12 days from the date of shipment. We offer free shipping worldwide for all orders.
All payments on our website are processed in USD (United States Dollars).
We offer a 60-day return policy for all products. Items must be returned in their original condition, unused, and with all original packaging intact to be eligible for a refund.
Once your returned item is received and inspected, your refund will be processed within 5-10 business days. Refunds will be issued to your original payment method.
For any questions related to your purchase, please contact our support team at support@shokzusmall.com.