Refund Policy

At Shokzusmall, we strive to ensure you have a pleasant shopping experience for bone conduction headphones and open earbuds.

All products qualify for a return and refund service within 60 days of purchase. Items must be returned in original condition, unused, and with all original packaging intact.

Once your returned item is received and inspected, your refund will be processed within 5 to 10 business days. The refund will be issued to your original payment method.

We do not cover return shipping fees unless the item arrives defective, damaged, or incorrect due to our error.

If you have any questions about refunds and returns, please contact our support team at support@shokzusmall.com.